Genpact’s CEO, Tiger Tyagarajan, joins Phil Fersht, CEO of HFS Research, a global business research consultancy, to reflect on the industry evolution seen in the past 18 months.

Their discussion covered:

1. The accelerated digital transformation that Genpact and its clients have experienced
2. How managed services are shaping the future of work and building business resilience
3. The need for talent that can speak the languages of industry, technology, and data

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